Business & Economy

7 Ways Social Media has Changed Customer Service

7 Ways Social Media has Changed Customer Service

The power of social media cannot be underestimated by any serious brand or organisation especially when it has to do with customer satisfaction and engagement. It has completely changed interaction with customers. So, how has social media revolutionised customer service? Jumia Travel, the leading online travel agency shares the ways…
5 Costly Mistakes Entrepreneurs Make

5 Costly Mistakes Entrepreneurs Make

Being an entrepreneur requires a lot of work, skill, sacrifice, commitment and wisdom. However, there is something extra that one needs to become a better entrepreneur and increase their chances of entrepreneurial success. This is a knowledge of the mistakes to never make as an entrepreneur. Jumia Travel, the leading…
Zeepay, Claudia Lumor, My Home Teacher & Kantanka Automobile Win Big at Ghana Startup Awards

Zeepay, Claudia Lumor, My Home Teacher & Kantanka Automobile Win Big at Ghana Startup Awards

By Prince Akpah The 2017 Premium Bank Ghana Startup Awards, which came off at the Movenpick Ambassador Hotel in Accra, has awarded the most outstanding Startups in Ghana in an exclusive event which had an unprecedented participation of over 700 entrepreneurs, ecosystem players and stakeholders from across Ghana. Picking the…
GTBank Gets Double Honors at Euromoney Awards

GTBank Gets Double Honors at Euromoney Awards

Foremost African financial institution; Guaranty Trust Bank plc reaffirmed its position as a leading global brand with its recent recognition as ‘Nigeria’s Best Bank  & Africa’s Best Bank for SMEs’ during the 2017 Euromoney Awards which held in London on Thursday, July 06, 2017 at the prestigious Tower of London.…
Tribute to Wale Tinubu @ 50

Tribute to Wale Tinubu @ 50

By Suraj Oyewale   In 2001, the business pages of Nigerian newspapers were awash with the face of a young, cute business executive. He had led a group of equally young folks (all in their early- to mid-30s) to buy Federal Government of Nigeria’s share in one of the state-owned…